Smart workplace solutions – can they deliver the offices that employees have been waiting for?

Purpose User-centred intelligent buildings (IBs) should respond to users’ needs holistically and the demand for end user applications is steadily growing. The purpose of this study answer: What are applications, what they be called, their key features? Design/methodology/approach This a mixed-method study. authors have used different data sources, such as online research interviews. In processing, word counting Latent Dirichlet Allocation topic modeling. Findings These can provide missing user-centered elements IBs. found that “smart workplace solution” (SWS) best term describe these also features, which include booking, showing free spaces, occupancy tracking, wayfinding searching. Research limitations/implications As constantly rapidly evolving, latest evolving might not covered. Furthermore, relied on companies’ information given. Originality/value IBs emerged over 20 years ago, first solutions considered truly user-centered.